Emotional intelligence, How to Build Great Relationships


Do you want to enjoy enriched relationships you have with colleagues, clients, family and friends? Understanding Emotional Intelligence (EI) and practising it will assist you to do just that and, it’s not difficult to do.

This eLearning session will provide you with knowledge about the business case for EI at work, the four critical components of EI and how developing skills within each component can assist you in becoming a more effective manager, leader, and colleague. We will introduce you to the ‘magic’ of Emotional Intelligence, teach you the critical skills and provide practical advice about how to develop and maintain excellent relationships within your professional and personal life.

Topics Covered

  • Why Emotional Intelligence makes a noticeable difference in the workplace
  • The four key areas:
    1. Self-Awareness
    2. Self-Management
    3. Social-Awareness
    4. Relationship Management

Suitable for?

  • Leaders and managers
  • Anyone wanting to improve their interpersonal skills
  • Anyone who finds it challenging to develop or maintain quality relationships
  • Anyone who wants to become a more effective leader


Customised eLearning

If you prefer, we can conduct any of courses specifically for your staff at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants. You can read more here


Christine Wilson
Christine Wilson

For over 20 years, Christine Wilson has developed her professional career within adult education and personal and professional developments. Christine has worked within the community services sector, private sector, university and government.

With her strong ability to facilitate audiences from frontline employees to executive leaders, Christine’s experience and expertise sets participants up for success in her engaging and insightful courses.

Alongside a Bachelor of Education, Christine also has accreditations in MBTI, Genos Emotional Intelligence Inventory and Human Synergistics Life Styles Inventory.

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Emotional Intelligence happiness
54 %
of attendees rated their course experience 5/5


“Really good – valuable tools and frameworks provided. Very well thought out.”
Shannon Corboy, Murdoch Childrens Research Institute


“Great intro to EI. Need to attend more and read up on some EI skills. Looking forward to improving myself.”
Erica Somogye, JBS&G


Yes, this emotional intelligence training will teach you about the four quadrants that make up EI and provide examples of how each can assist you in the workplace.

Anyone who does not have much knowledge about EI or anyone who has knowledge but knows they could do with some emotional intelligence training.

Each of the four key components of emotional intelligence are examined within this eLearning session.

Yes, this course will provide you with understandings and assessments of how developing skills in each area of emotional intelligence can help you build and maintain quality relationships.

Of course, like the majority of our courses, this course provides transferable real-life skills you can use to enhance both your personal and professional lives.

Yes, after you have been introduced to emotional intelligence, you will complete a confidential emotional intelligence self-assessment.

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